Terms of Service

Acceptance of Terms

By downloading, installing, signing into, or otherwise using SAF-T POS, you accept these Terms in full. This includes the Privacy Policy, which is incorporated by reference.

You must be at least 18 years old to create an owner account. Cashier accounts may be created for staff aged 18 or older.

Definitions

• "App" — the SAF-T POS software for Windows, Android, and any future platform.
• "Owner" — the person who signs in with a Google account and is the legal operator of the business using the app.
• "Cashier" — a staff account created by the Owner, with a username and password, granted access to specific branches.
• "Business Data" — everything you or your Cashiers enter into the app: products, sales, customers, expenses, branches, reports, and settings.
• "Subscription" — the paid service that enables cloud sync and extended features.
• "Trial" — the free period granted to new accounts before a Subscription is required.

Accounts

• You are responsible for keeping your Google account secure. If your account is compromised, all Business Data is at risk.
• You are responsible for every Cashier account you create — including their username, password, and the access they have.
• You must be the legitimate owner or authorized operator of the business whose data you are entering.
• You must not create an Owner account using an email address you do not control.
• You must notify us immediately if you become aware of any unauthorized use of your account.

Description of service

SAF-T POS is a point-of-sale and bookkeeping tool. It allows you and your Cashiers to record sales, manage stock, track customer credit, generate reports, and synchronize Business Data across your devices.

The app includes a free offline mode. Cloud sync, real-time multi-device access, and push notifications require an active Subscription and an internet connection.

SAF-T POS is a tool, not a financial or legal advisor. We do not validate the correctness of any record you enter.

Subscription & payment

• Trial. New Owner accounts may receive a free trial period. The length of the trial is shown at sign-up.
• Subscription. Continued cloud sync and premium features require a paid Subscription. Pricing is shown in the app and may change with reasonable notice.
• Payment. Subscriptions are billed in advance and are non-refundable except where required by law.
• Expiry. If your Subscription expires, the app continues to work in offline-only mode. Business Data already on your device remains accessible. Cloud sync is paused until you renew.
• Changes. You can upgrade, downgrade, or cancel your Subscription at any time. Cancellation takes effect at the end of your current billing cycle.

Acceptable use

You agree NOT to:

• Use SAF-T POS for any illegal activity, including tax evasion, money laundering, or misrepresenting product quantities or prices.
• Attempt to reverse engineer, decompile, disassemble, or extract the source code of the app.
• Resell, sublicense, redistribute, or rebrand SAF-T POS without written permission from us.
• Attempt to access another business's data, whether through the app, Firestore, or any other means.
• Use automation, bots, or scrapers to interact with the app or its cloud backend beyond normal business operation.
• Interfere with other users' access to the service.
• Upload content that is malicious, defamatory, or infringes on third-party rights.

Violation of this section may result in immediate suspension or termination of your account.

Your data

• You own your data. All Business Data you enter into SAF-T POS is yours. We claim no ownership over it.
• You are responsible for accuracy. SAF-T POS calculates stock levels, profits, and reports based on the data you enter. It cannot detect errors in your input.
• You are responsible for backups. While we sync your data to Firestore and store it locally, you should not rely on any single system for critical business records. Use the Backup & Import feature regularly to keep independent copies.
• You are responsible for compliance. Local tax, regulatory, and reporting obligations for your business are yours to fulfil. SAF-T POS is not a substitute for a qualified accountant or tax advisor.

Our intellectual property

SAF-T POS and all associated intellectual property — including the source code, design, graphics, logos, and written content — are owned by us or our licensors and protected by copyright and other laws.

We grant you a limited, non-exclusive, non-transferable, revocable licence to use SAF-T POS for the purposes described in these Terms.

Third-party services

SAF-T POS depends on several third-party providers (Google Firebase, Google Sign-In, OpenStreetMap, WhatsApp, and the Microsoft Store). Their availability and terms are outside our control.

If a provider experiences an outage, some features of SAF-T POS may be temporarily unavailable. Local offline features continue to work.

Service availability & support

We aim for high availability but do not guarantee uninterrupted operation. Scheduled maintenance, provider outages, or force majeure events may interrupt the service.

Support is available by email at [email protected] during normal business hours (East Africa Time). We aim to respond within 24 hours.

Disclaimers

SAF-T POS is provided "as is" and "as available", without warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, accuracy, or non-infringement.

We do not warrant that the app will be error-free, that defects will be corrected, or that the service will be uninterrupted. You use the app at your own risk.

Limitation of liability

To the maximum extent permitted by applicable law, SAF-T POS and its developers, officers, employees, and agents are not liable for:

• Any loss of profit, revenue, business opportunity, or goodwill.
• Any loss, corruption, or inaccuracy of Business Data, even if we were advised of the possibility of such loss.
• Any indirect, incidental, special, consequential, or punitive damages arising from your use of, or inability to use, the app.
• Any errors in sales, stock, tax, or accounting calculations arising from incorrect data entry or from the app being used outside its intended purpose.
• Any unauthorised access to your data resulting from your failure to keep your Google account or Cashier passwords secure.

Our total aggregate liability arising out of or relating to these Terms will not exceed the amount you have paid us in the twelve (12) months preceding the event giving rise to the claim.

Indemnification

You agree to indemnify and hold harmless SAF-T POS and its developers from any claim, loss, liability, or expense (including reasonable legal fees) arising out of:

• Your use of the app in violation of these Terms.
• Your violation of any third-party right, including intellectual property or privacy rights.
• Any claim that Business Data you entered is inaccurate, illegal, or infringes on another party's rights.

Termination

You may stop using SAF-T POS at any time. Simply uninstall the app and (if applicable) cancel your Subscription.

We may suspend or terminate your access to the service if we detect:

• Abuse of the service or the infrastructure behind it.
• Illegal activity or fraud.
• Violation of these Terms.
• Non-payment of Subscription fees.

Upon termination for cause, your access to cloud sync and premium features will end. Business Data already on your device remains accessible in offline mode. You may request a full copy of your data within 30 days of termination.

Governing law & dispute resolution

These Terms are governed by the laws of the Republic of Uganda, without regard to its conflict-of-law provisions.

Any dispute arising out of or relating to these Terms will first be attempted to be resolved through good-faith negotiation. If negotiation fails, the dispute will be resolved exclusively in the courts of Uganda.

Changes & contact

We may update these Terms from time to time. Material changes will be announced in the app, and the "Last updated" date at the top of this page will change. Continued use of SAF-T POS after an update means you accept the revised Terms.

For any questions about these Terms, contact us at:

SAF-T POS
Email: [email protected]
Response time: usually within 24 hours